Contact Us for Dog Products
Mailing Address
Northland Pet Supply Inc.
#5 - 1490 Pearson Place
Kamloops, BC
Canada V1S 1J9
COOL Dog TOYS
Thanks for your business.
Email: doggear@cooldogtoys.com
You can also Fax at 1 (250) 374 2692
or Call Customer Service at 1 866 376 2690.
Urgent matters are better addressed via Email: doggear@cooldogtoys.com
If you prefer ordering over the phone, email us at doggear@cooldogtoys.com with name and your phone number and we'll call you back to take your order.
Your Satisfaction is Guaranteed!
We want you to know that Cool DOG Toys and Premier offer superior products. Your satisfaction is guaranteed. Just purchase yours and if within 30 days you're not 100% satisfied FOR ANY REASON, simply contact our customer service department for a return authorization number.
CALL US at 1 866 376 2690 BEFORE RETURNING
or email doggear@cooldogtoys.com PRIOR to Returning. We accept Returns, BUT those made without prior contact with us with not be accepted.
All items must be in original packaging and condition.
Warranty
Products sold that your dog can eat and destroy (collars, leashes, clothing) .... are NOT warranted.
Goods that are not dog eatable are covered by a 1 year warranty.
While we guarantee the quality of our workmanship 100%, our products are not chew-proof. We will replace chewed Gentle Leaders for a minimal charge or issue credit to your account for the returned items. Please contact our customer service department at doggear@cooldogtoys.com for a return authorization number and instructions. Premier is dedicated to providing the best in customer service. We welcome your comments and suggestions. |
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